AS SEVİNDİK MACHINE MANUFACTURING IMPORT EXPORT INDUSTRY AND TRADE LTD. ŞTİ., AS SEVINDIK AIMS IN THE MANUFACTURE OF DRILLING AND LATHES; TO OFFER PRODUCTS, TAKING INTO ACCOUNT QUALITY, COST, AND TIME FACTORS TO OUR CUSTOMERS AND TO MAKE CUSTOMER SATISFACTION PERMANENT. FOR THIS; • Making works that increase product quality, • Continuously monitoring customers' needs and expectations, • Following technological developments in the sector, • Compliance with ISO 9001: 2000 Quality Management System requirements and relevant legislation, and continuously improving these are our fundamental quality policy. QUALITY OBJECTIVES • Customer satisfaction rate min. 95%, • Faulty product quantity max % 1, • 90% compliance in delivery times, • Annual training period At least 10 hours/person • Participation in at least 1 domestic and 1 foreign fair per year.
