Egeli Spare Parts Machine Engineering Industry and Trade Ltd. Şti. while raising the quality standards in the industrial hardware support and supply sector, aims to be "constantly developing innovative approaches"... Respect for our customers' time and rights, the satisfaction of our employees, increasing the value of our company, fulfilling our responsibilities to humanity, the environment, and universal values, being your industrial solution partner in maintenance-repair service and machine layout. OUR MISSION To maximize customer satisfaction by providing high-standard, quality service. To align the management understanding, the philosophy of continuous improvement, and their systems with the quality management system in all processes, synthesize them within all personnel, and increase market share, determination, and competitiveness. To create quality and timely service opportunities for customer satisfaction, to renew ourselves, to provide error-free service with the principle of ON TIME, FAST, QUALITY. To keep up with technological innovations in the industry simultaneously with the world, to meet the needs and expectations of customers and employees with our management team and trained competent staff in accordance with the requirements of the quality management system. To prevent negative effects on the health of our employees and persons who will be affected by our activities, to take all necessary occupational safety measures to control accidents, damages, and hazards to our and other individuals' properties at the initial stage, and to make improvement efforts. To make improvements in the maintenance-repair of equipment in the production area to make necessary improvements for fast and quality production, and take necessary precautions to prevent production losses and machine stops. To provide benefit to the customer for a better production and application. To raise quality standards in the industrial hardware support and supply sector while being innovative at all times. To comply with legal regulations and meet the requirements of the standard. It is our policy to continuously improve and enhance our quality management system. While providing maximum efficiency to our customers in the supply and support processes, to ensure mutual satisfaction by keeping costs at a level that is satisfactory in terms of total benefit rather than the amount paid. To be supportive when needed not only among our customers but also in all sectors of the production industry where great trust and comfort can be applied.
